Cookie Policy
How AccelEx uses cookies and similar tracking technologies
🔐 Our Commitment to Transparency
AccelEx (Accel Express LLC, "we", "us", or "our") operates accelexpress.com and provides an enterprise workflow intelligence platform that transforms unstructured operational inputs into validated, decision-ready outputs. This Cookie Policy explains what cookies are, how we use them, why we use them, and your choices regarding their use.
What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work efficiently, provide analytics, remember preferences, and improve user experience. We also use similar technologies such as local storage, session storage, and tracking pixels.
How AccelEx Uses Cookies
As a deterministic automation platform for high-friction business processes, we use cookies strictly to support essential functions, security, performance monitoring, and optional analytics. We do not sell cookie data or use it for cross-site behavioral advertising.
| Cookie Category | Purpose | Duration | Strictly Necessary | Authentication, security tokens, session management, load balancing. Required for platform access and workflow execution. | Session / up to 12 months | Functional Preferences | Remember UI preferences, pipeline configurations, and user settings for dashboard views. | 6 months | Analytics / Performance | Monitor platform performance, error rates, page load times, and feature usage. Anonymous aggregated data. | 14 months | Security & Fraud Prevention | Detect suspicious activity, enforce rate limits, protect audit logs and workflow integrity. | 30 days |
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Specific Cookies We Use
| Cookie Name | Provider | Purpose | Expiry | accelex_session | AccelEx | Maintains authenticated session after login to Dashboard and API console | Session | accelex_prefs | AccelEx | Stores user preferences for table views, pipeline selection, and theme | 6 months | accelex_csrf | AccelEx | CSRF protection token for form submissions and API mutations | Session | _ga (Google Analytics) | Google LLC | Distinguishes unique users for anonymized platform usage analytics | 2 years | _gid | Google LLC | Distinguishes users for daily analytics aggregation | 24 hours |
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Third-Party Cookies
We use limited third-party services that may place cookies:
- Google Analytics — Helps us understand how users interact with documentation, pricing pages, and the dashboard. Data is anonymized and processed under Google's terms.
- Cloudflare — Security and performance monitoring (strictly necessary for DDoS protection and CDN).
- Intercom (optional) — If you use support chat, a cookie enables conversation continuity.
You can opt out of Google Analytics entirely using the Google Analytics Opt-out Browser Add-on.
Your Consent Choices
When you first visit our website, we display a cookie banner requesting your consent for non-essential cookies (analytics and functional preferences). Strictly necessary cookies are always active because they enable core platform operations.
How to manage or delete cookies:
- Browser settings: Most browsers allow you to block or delete cookies via Settings → Privacy & Security.
- Global Privacy Control (GPC): We honor GPC signals as an opt-out of non-essential cookies.
- Dashboard settings: Logged-in users can adjust cookie preferences in Account Settings.
📋 Company Information (Legal Controller)
Accel Express LLC (d/b/a AccelEx)
7901 4th St N, Ste 300
St. Petersburg, FL 33702
United States
For privacy inquiries: privacy@accelexpress.com
For DPO contact: legal@accelexpress.com
Why This Matters for AccelEx Customers
AccelEx sells completed, validated business work units — not raw data interpretation. Our cookie usage never interferes with deterministic pipeline outputs, invoice verification, contract risk scoring, or compliance record generation. Workflow execution and audit logs remain completely separate from analytics cookies. Your processed business data is never exposed to or mixed with cookie tracking.
Updates to This Cookie Policy
We may update this policy periodically to reflect changes in technology, regulations, or our operations. Material changes will be notified via the dashboard or email. The "Last updated" date at the top indicates the latest revision. Continued use of our website or platform constitutes acceptance of any revised terms.
Contact Us
If you have questions about our cookie practices or data processing as part of our deterministic automation platform (ingesting documents, generating resolved invoice objects, contract intelligence, or compliance records), please contact our Data Protection team:
✉️ privacy@accelexpress.com
📍 Accel Express LLC, 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA